Listening to Citizen’s Needs Delivering Reliable Water Solutions.

Our government is committed to providing safe drinking water and sanitation . TamilNadu government ensures timely maintenance of water supply and drainage systems across Tamil Nadu. We believe in transparent and accountable management of water resources. Quick resolution of public grievances related to water supply is our priority. Strengthening rural and urban infrastructure through efficient water schemes. Promoting sustainable water usage and conservation through modern technology.




Hon’ble Minister

Municipal Administration

and Water Supply

Department







Submit & track your complaint online.

Track Now

Submit your grievance instantly through Mobile App.

Download

Call 1916 and register your complaint via IVR.

Call 1916

Send your complaint directly through WhatsApp Bot.

9499991916


How to use the "Punal" Portal ?

PUNAL - Tamilnadu Integrated Drinking Water Grievance Redressal Centre.

  • Login

    Login to the Grievance Redressal Portal using your mobile number. Enter the OTP sent to your phone to continue.

  • Create

    Click on “New Grievance” and provide a clear description of your issue in the given form.

  • Submit

    Submit the form. You will receive an acknowledgement message along with a unique Grievance ID.

  • Track

    You can also track the status anytime on the website using your Grievance ID.



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